FAQs

Below is a list of frequently asked questions. Click on the question to view the answer. If you have any further questions that aren't answered here, please do not hesitate to contact us

    How many beds are there and how many can sleep over?

    Accommodation for up to 36 is included in your package price. Indoor accommodation is in 6 bunkrooms with 4 or 5 bunk beds to each and a 7th separate bedroom with 4 bunk beds (ideal for leaders/teachers), total of 30. There are an additional 6 sofabed style beds in the Winnie Hall room which also converts into a bedroom.

    For larger school or youth groups, total accommodation capacity is 66 indlucing camping for 30 with washroom facilities in our Herald Building in addition to the 36 indoors. Tents and camping mats are available to hire from the Centre.

     

    Do we need to bring our own bed linen?

    Please bring your own sleeping bag or bed linen (single fitted sheets work best, all beds are 80cm wide and 17cm deep) as we do not usually provide bed linen or a towel, although we can provide a pillow with a protective slip, on request.

    Alternatively, you can pre-order a full bed linen package including a 10.5 duvet, cotton duvet cover, fitted bedsheet, pillow and cotton pillow slip. You can also hire 100% cotton bath towels (130cm x 70cm).

    Book under ‘Extras’ at www.chellington.org/booking

    Can anybody with a group of people use the centre?

    We welcome everyone to use the centre for their group, from a one-to-one in one of our break-out rooms to a celebration for up to 100 with up to 36 people sleeping overnight. However, booking prioriity is given to school and youth groups. We also have different price packages according to the type of group, event and number of people using the centre. Do call us on 01234 720726 if you would like to discuss or find out more.

    Can we hold a celebration event at Chellington

    You can have your own exclusive-use event at Chellington. However, an event with more than 45 people would incurr additional charges. Please call the centre we'd love to hear your ideas.

    What does ‘exclusive-use’ mean?

    The entire centre (break-out rooms, all bedrooms, kitchen and gardens) are yours for the duration of your stay. During weeldays, staff may be on site in the admin space in the Herald Building at the bottom of the car park but otherwise there will not be anyone else present during your stay. The duty manager will be on call in the event of emergencies.

    Is there a minimum stay?

    Due to strong demand, weekends and school holidays normally require a two or three night minimum. If you have any particular date requirements, please do not hesitate to call the team on 1234 720 726 to discuss.

    How long can we stay for?

    An overnight booking is usually arriving from 5pm through to mid-day (or earlier) departure. A day retreat usually runs from 9am to 5pm.

    We confirm these with you as you may wish to arrive later or leave sooner.

    How much do we need to pay to secure a booking?

    A deposit of £200 is required to secure bookings under £1,500. Bookings over £1,500 require a 20% deposit. This is non-refundable.

    Does Chellington have special offers?

    We do occasionally have late availability offers found on this web site under ‘News & Special Offers’.

    What is a Chellington Bursary?

    The Chellington Bursary Fund offers financial support to groups of disadvantaged young people in order that they can experience a residential at Chellington. See Bursary Fund for more information

    We wondered what to bring and what you provide?

    Have a look at ‘What to Bring’ and ‘What we provide’ A PDF of these can be found in the ‘Downloads’ area on this website

    What are the sleeping arrangements/layout?

    In the main hall inset down the aisles, are six, tasteful bunk rooms sleeping 26 (of the total 30 beds in the centre). All have leaded windows to the gardens (opaque at the lower levels for sensible privacy considerations, with a black-out blind (except Jackdaw which has no window). The rooms are separated by thick oak and formica panels and on this are mounted thick, opaque glass partitions almost up to the aisle ceiling, about 16 feet high  between the rooms.

    Crafted around original stone features are single, contemporary bunk beds of sound construction with good mattresses, each has a bed-light, shelf and clothing stand nearby, typical of what you might find on a modern overnight ferry (under and over), with a short, pitched ladder to the upper bunk, which have a permanent guard-rail). You can lift bunks and stow-away (please ask for guidance before use) to give you more space for other equipment or different types of beds (cots) you may need. Please note that some of the mattresses vary in length, see 'Chellington Bedroom Details & Layout' 

    The remaining four beds are in a separate enclosed bedroom with windows called Sparrowhawk (#7), near to the bathrooms with opening windows, blind and curtains. This room is fully secure (room key available on request).

    Is the centre, being partly an old church, cold and draughty?

    Double-glazed and insulated throughout, using a contemporary environmentally sensitive air-source ‘cascade’ hot water and heating system, the building is comfortable year-round (the heating hidden beneath a new limestone floor keeps all areas warm). 

    What are the bathrooms like?

    Modern, clean and well laid-out. In each of the female and male bathrooms there are x3 toilets x3 sinks and x2 shower cubicles (temp. pre-regulated heads to avoid scalding) and in full access bathroom x1 shower (unregulated), toilet and x1 toilet. All un-limited hot water for sinks and showers. 

    So five showers and five toilets in total.

    Does the group have to do the cleaning?

    We have included the exit cleaning into the price of the booking, however we do ask for the centre to be left tidy and clear of your belonging at the time of exit. During your stay there are plenty of cleaning materials, plant-based products and clear instructions so that you can keep the centre clean.

    What is free and included at the Centre?

    Kitchen and kitchen equipment, hot water, showers, lighting, electricity, wifi, parking and these games: table tennis, table football, a full rounders kit and access to the rounders field are all included for free. See also a PDF with a full list of ‘What we provide’ in the ‘Downloads’ area on this website. Request when making a booking or add later.

    Are there any extra games for a group?

    We do have a large games cupboard which has more team and individual indoor and outdoor games. A PDF with a full list of items can be found in the ‘Downloads’ area on this website. There is a one-off fee for these. Request when making a booking or add later.

    What is in the ‘media’ or ‘cinema’ package?

    You can choose to add a full ‘Media package’ with karaoke, white boards, A1 paper, music, P.A. keyboards and all what is in the ‘Cinema package’ or just choose the ‘Cinema package’ that is. There is a one-off fee for these. A PDF with a full list of items can be found in the ‘Downloads’ area on this website. Request when making a booking or add later. 

    Can a group have a camp fire and/or barbeque?

    Yes, you can bring your own fuel that would include kindle and paper. Nothing with nails or tacks please. There are camp fire and barbeque procedure PDF sheets on this website. We often have cut branches or logs to support this. You can ask nicely the Rangers at the adjacent country park and they may be able to help you on the day. We do have a “Camp fire package” with tripod, kettle, a basket of logs and a bag of kindle for £20 (subject to availability - contact the Chellington team in advance of your stay).

    Are there any good walks nearby?

    Yes, directly from the Centre there are four routes and multiple choices of length and difficulty, especially good for ordnance badges. Wall maps and OS can be found at reception.

    Walk 1: Carlton Village & The Pipers - Directions (pdf)
    Walk 2: Harrold-Odell Country Park - Directions (pdf)
    Walk 3: Harrold-Odell Country Park & Odell - Directions (pdf)
    Walk 4: Country Park & Odell (wet weather route) - Directions (pdf)

    Are there any good cycle routes nearby?

    Through Carlton village to Turvey in the east and Harrold and north there is a national cycle route. Felmersham Road (we are just off this) is a popular country ride due to the great river views and decent undulations. A PDF of Sustrans routes can be found in the downloads area on this website

    What is there to do locally?

    We have put together a list of other local activities and amenities that may be of interest to your group: Local Activities & Amenities

    Are there any shops nearby?

    We encourage you to support our local “Carlton Village Shop” - a great little shop and post office 300 metres down the hill in nearby Carlton village. selling fresh bread, veg, local milk and cheeses from farms in the valley (they can put together a bulk fresh food order if required telephone: 01234 721699).  There are also several local farmers and shops who can help you with any bulk meat, veg, fruit and dairy needs. They can deliver boxes of fresh groceries or bulk supplies with only a few days’ notice: Local Food

    Does a group have to do a Risk Assessment?

    We have a Building & Site Risk Assessment (pdf) and a Fire & Safety Risk Assessment (pdf) that should cover most of what a normal group would be involved with at Chellington. If you have some special activity in mind, please discuss this with the Chellington Team if unsure, we are always happy to help.

    Insurance

    The Hirer holds public liability insurance for our legal liability to third parties that arise from Hirer negligence. This does not provide indemnity for you or cover any activities undertaken as part of your programme. Groups are advised to make sure they have suitable insurance cover in place prior to their stay for personal accident, loss or damage to property, or cancellation. Please see our Terms & Conditions for further details.